Frequently asked questions

During our years of service we’ve noticed that people tend to ask us similar questions. Here we compiled our top 10 most frequently asked requests!

What are the advantages of purchasing a website template?

The major advantage is price: You get a high quality design for just $20-$70. You don’t have to hire a web designer or web design studio. Second advantage is time frame: It usually takes 5-15 days for a good designer to produce a web page of such quality.

Do you provide any scripts with your templates or could you do some custom programming?

Our templates do not include any additional scripts. Newsletter subscriptions, search fields, forums, image galleries (in HTML versions of Flash products) are inactive. Basic scripts can be easily added at www.TemplateTuning.com If you are not sure that the element you’re interested in is active please contact our Support Chat for clarification.

What do I receive when I order a template from zemez.io?


After you complete the payment via our secure form you will receive the instructions for downloading the product. The source files in the download package can vary based on the type of the product you have purchased.

If you need unzipping software to open the .zip archive, Windows users may visit www.HotScripts.com or www.WinZip.com, Mac users may visit www.StuffIt.com



What is TemplateMonster clipart library?


It is a selection of elements that may be helpful during creation of websites using our templates.


In what formats are your templates available?


Website templates are available in Photoshop and HTML formats. Fonts are included with Photoshop file. In most templates HTML is compatible with Adobe® GoLive®, Macromedia Dreamweaver® and Microsoft Frontpage®.


Do you do a wine tasting for rare wines?



Our bi-yearly wine tasting happenings offer a whole variety of wines, and due to the fact that we only host those twice a year, we surely want rare vintages to be there as well!

Follow our blog to learn more about when the next wine tasting will take place!


Do you sell vintage wines?


Of course!

Our “youngest” vintage wine is a 1988 Merlot from Quebec, and our oldest is a 1777 Riesling…



Do you sell any other alcohol drinks besides the wine or champagne?



We are proud to specialize in wines and we’ll stick to that for time being…



Do you have some sort of Discount club for returning customers?


Yes, after your very first purchase you’ll be able to join it.

Please ask your sommelier or a manager and they will provide you with your Discounts Club Member card…


Do you offer catering services?



We have a whole range of such additional services, including a service of catering an event!

We will also be glad to provide either an entertaining event or a business meeting with any of our professional wine tasting sommeliers, for a small additional charge…


Can you join the tables for me if my party size exceeds 8-guest seats per table?


Are you more of a winery store or a restaurant with a wide selection of wines?

Basically, we’re both.

We both sell the wine in bottles and offer you a restaurant-like setting of 3 halls to enjoy a glass of wine or two, with an accompanying paired dish, recommended by our waiters…


Any other questions? Please Contact Us